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ThatsEGO

Terms & Conditions

Last updated: March 19, 2026

Welcome to ThatsEGO (thatsego.com). By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Conditions

ThatsEGO reserves the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. It is the customer's responsibility to review this page periodically for changes. Continued use of the website after changes are posted constitutes acceptance of those changes.

We reserve the right to refuse service to anyone for any reason at any time.

2. Eligibility

By using this website, you confirm that you are at least the age of majority in your state or country of residence, or that you are using the website under the supervision of a parent or legal guardian.

You agree to provide accurate, current, and complete information when placing an order or creating an account.

3. About ThatsEGO

ThatsEGO is a premium fashion, clothing & accessories brand based in India. Owned and operated by Ajay (Individual / Sole Proprietor). All our products are designed and handcrafted by skilled artisans.

Payment Gateway Use Case: ThatsEGO uses Cashfree Payment Gateway to collect one-time payments from retail customers across India for the purchase of fashion accessories and clothing products via our website thatsego.com. Accepted payment methods include UPI, Debit/Credit Cards, Net Banking, and Wallets.

4. Products

5. Orders & Payment

6. Order Confirmation & Cancellation

After placing an order, you will receive confirmation of your purchase. This confirmation does not guarantee acceptance of the order. ThatsEGO reserves the right to cancel or refuse any order due to product unavailability, incorrect pricing, payment issues, or suspected fraudulent transactions.

Once an order has been processed and dispatched, it cannot be cancelled.

7. Made to Order

All products are made to order. Processing takes 5-7 business days followed by BlueDart Express shipping (2-4 business days). Total delivery: 7-10 business days from order date.

8. Shipping

We offer free shipping across India via BlueDart Express. Shipping timelines are estimates and may vary depending on the customer's location and courier services. ThatsEGO is not responsible for delays caused by third-party courier partners, weather conditions, or other unforeseen circumstances. For full shipping details, see our Shipping & Delivery Policy.

9. Refund & Exchange

All sales are final. Returns and refunds are governed strictly by our Return and Refund Policy. Exchanges are only considered for damaged/defective products. By placing an order, you acknowledge and agree to the terms stated in our Refund & Exchange Policy.

10. Intellectual Property

All content on this website — including but not limited to text, images, videos, logos, product designs, 3D renders, and graphics — is the exclusive property of ThatsEGO and is protected under applicable intellectual property laws. You may not reproduce, copy, distribute, modify, or exploit any content without prior written permission.

11. User Accounts

12. Prohibited Uses

You agree not to use the website for:

Any misuse of the website may result in termination of access and potential legal action.

13. Payment Security

ThatsEGO does NOT store, process, or have access to your credit card, debit card, UPI, net banking, or any other payment instrument details on our website or servers. All payment transactions are processed securely through our third-party payment gateway partners (Cashfree Payments / Shopify) in compliance with PCI-DSS (Payment Card Industry Data Security Standard) and RBI guidelines.

Your payment details are encrypted and handled entirely by the payment processor — we never see or store your card numbers, CVV, bank account details, or UPI PIN.

14. Pricing & Errors

All prices listed on the website are in Indian Rupees (₹) and are inclusive of applicable taxes. We make every effort to ensure accurate pricing. However, in the event of a pricing error — including but not limited to typographical errors, system glitches, or incorrect data — ThatsEGO reserves the right to cancel any order placed at an incorrect price. In such cases, we will notify you and issue a full refund to the original payment method.

15. Fraud Prevention

ThatsEGO reserves the right to cancel, refuse, or restrict any order if we suspect fraudulent, unauthorized, or suspicious activity. This includes, but is not limited to:

We may request additional verification before processing such orders. If fraud is confirmed, we reserve the right to permanently ban the customer and take appropriate legal action.

16. Privacy

Your use of our website is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information.

17. Limitation of Liability

ThatsEGO shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the product in question.

18. Indemnification

You agree to indemnify and hold ThatsEGO harmless from any claims, damages, liabilities, or expenses arising from your breach of these Terms & Conditions or misuse of the website.

19. Governing Law

These Terms & Conditions are governed by and shall be interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Delhi, India.

20. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

21. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the website after changes implies acceptance.

22. Contact

For questions about these Terms & Conditions: